Refund policy

Returns & Exchanges

We have made an effort to curate a collection we are proud to sell, and we hope you won't regret your purchase. In case you do change your mind, Lionheart is pleased to offer full refunds on returns initiated within 7 days of delivery to customer, and an exchange or store credit on returns initiated within 21 days of delivery to customer. Please contact us at hello@lionheartlabel.com with your order number to initiate a refund or exchange.
Return shipping is the responsibility of the buyer, and must be shipped with a tracking number to qualify for a refund or exchange. Refunds and store credits will be processed upon Lionheart's receipt of the returned items. Returned items must be in original packaging and unused. 
Refunds can only be made on the original form of payment. Exchange items will be dispatched upon Lionheart's receipt of return of original purchase.

 

Order Cancellations

We provide an accommodating return and exchange policy, and as a result, we do not offer order cancellations. Please double-check all details before placing your order.